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Frequently Asked Questions

  • Can I customize colors with Trimlight? If so, how?

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

  • How many colors can I show at once with Trimlight?

You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.

  • Can I set up a daily timer and calendar event on the same day?

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers to not overlap they will work correctly.

  • What happens if a bulb goes out?

Should a bulb stop working, please reach out to the dealer that provided you your installation for a hassle-free replacement. Rest assured, your bulb is safeguarded by a product warranty on up 50,000 hours of light use. All dealers have a minimum 1-year labor warranty. Please reach out to your dealer to find out their labor warranty.